Installation Questions:

What if I don’t have a net meter?

Please call SUNation at 631-750-9454 and ask for Amy or email levelsolar@sunationsolarsystems.com. We will look into your case and work with PSEG to get your meter installed as quickly as possible.  Please give us some time to work with the utility and we will be in touch in a few weeks with updated status.  Should you have any questions or concerns, feel free to call us back and we’ll be glad to address them.

I was installed but I’m not connected.

Please call SUNation at 631-750-9454 and ask for Amy or email levelsolar@sunationsolarsystems.com. We will review your case and work to get you up and running as quickly as possible. Please give us some time to review your case and find out what the next steps needed to get your system up and running.  We will be in touch in a few weeks with an updated status. Should you have any questions or concerns, feel free to call us back and we’ll be glad to address them.

I was installed but I’m not sure where I am in the process.

Please call SUNation at 631-750-9454 and ask for Amy or email levelsolar@sunationsolarsystems.com.  We will look into your case and work to get you up and running as quickly as possible.  Please give us some time to look into your case and figure out what the next steps will be to get your system up and running.  We will be in touch in a few weeks with an updated status.   Should you have any questions or concerns between now and then feel free to call us back and we’ll be glad to address them.

ConEd said they need info from Level Solar on my panels.

Please call SUNation at 631-750-9454 and ask for Amy or email levelsolar@sunationsolarsystems.com.  We will look into your case and work to get you up and running as quickly as possible.  Please give us some time to work with the utility and we will be in touch in a few weeks with an updated status.  Should you have any questions or concerns, feel free to call us back and we’ll be glad to address them.

I had an inspection and it failed.

Please call SUNation at 631-750-9454 and ask for Amy or email levelsolar@sunationsolarsystems.com.  We will look into your case and work to get you up and running as quickly as possible.  Please give us some time to work with the inspectors and we will be in touch in a few weeks with an updated status.  Should you have any questions or concerns, feel free to call us back and we’ll be glad to address them.